Privacy Policy
This policy explains what Loft Haus Design ("we", "us"), a web design business based in New York, collects when you visit this website or contact us, and what we do with it.
What we collect
- What you email us. The contact and quote forms on this site do not send anything to our servers. They open your own email app with your details filled in, and nothing is sent until you press send. If you send it, we receive what you wrote: typically your name, email or phone, business name, website address, budget range and project description.
- Standard server logs. Our website host automatically records technical data when a page is requested, such as your IP address, browser type, pages requested and the time. This is used to run and secure the site.
What we do not do
This site does not set cookies, does not use analytics or advertising trackers, and does not build profiles of visitors. If that changes, we will update this page first and ask for consent where the law requires it. Please do not send health records, payment card details, passwords or other sensitive information by email or through the forms.
How we use information
We use what you send us to reply to you, prepare a quote or proposal, and run our business, including contracts, invoices and records. We do not sell your information and we do not share it for advertising.
Who we share it with
Only with service providers that help us operate, such as our website host and email provider, and when required by law or to protect our rights. Those providers handle information under their own terms.
Links to other sites
This site links to Instagram and to websites of our clients. Those sites have their own privacy practices that we do not control.
How long we keep it
We keep inquiries while we are talking with you and afterwards for ordinary business records, tax and legal reasons. Messages from people who do not become clients are deleted within 24 months unless you ask sooner.
Your choices
You can ask us what we hold about you, to correct it, or to delete it. Email contact@lofthausdesign.com. We will respond within 30 days. Residents of some states have additional rights under state privacy laws, and we will honour valid requests.
Security
We use HTTPS, restrictive security headers, and keep the site simple to limit what can go wrong. No method of transmission or storage is perfectly secure, and ordinary email is not encrypted, which is why we ask you not to send sensitive details.
Children
This site is for businesses and is not directed to children under 13. We do not knowingly collect their information.
Changes
We may update this policy and will change the date above when we do.
Contact
Loft Haus Design, New York. contact@lofthausdesign.com